FAQs

Q. What is the time taken for making delivery of the item ordered?

A. 98% of the delivery volume is delivered within the estimated time. However sometimes it may take longer.

    If the package is delayed, we will notify the customer via email.

● United Kingdom:Laptop adapters will take about 5 - 10 business days for delivery,and laptop batteries will take 7 - 15 business days for delivery.

● Other European countries:Laptop adapters will take about 5 - 14 business days for delivery, and laptop batteries will take 7 - 20 business days for delivery.

● Rest of the world:Laptop adapters will take about 5 - 20 business days for delivery, and batteries will take 7 - 25 business days for delivery..

Q.Why is the part number on the label different from the product image?

A. Due to different production batches, the label will be a little different, but the product you received can be used and is the same as the original one.

Q.How to get the order invoice?

A. Please feel free to Contact Us, and we'll send you by Email. It will be helpful to provide the Order Number that corresponds to the purchase.

Q.Is online payment a safe option?

A. Of course- we process all online payments through PayPal.

Q.What is the duration of warranty?

A. All items that are delivered by us will bear a warranty of a 1 year from the purchase date. During this warranty period, www.pcadaptersdepot.co.uk takes responsibility to replace any items having flaw.

Q. What is the procedure for returning an item?

A.In case, you prefer to return an item due to any reason, please keep in touch with our sales team. We will be issuing a returns form to you. 

Q. Am I to incur any extra costs while taking delivery of the item?

A. Of course not - the price that is indicated on the product page of our website is the final price that we charge for the door step delivery. We do not charge any additional money while processing your delivery order.

Q.Which countries does pcadaptersdepot.co.uk ship to?

A. pcadaptersdepot.co.uk shipped to around the world.

Q.Will I have to pay duties and taxes?

A. pcadaptersdepot.co.uk has accumulated a wealth of experience to help 98% of customers avoid Customs Duties or Import Taxes with our shipping agents.Almost of you will enjoy a Duty-Free Shopping here. If you need to pay the tax, we will pay for you.

Q.pcadaptersdepot.co.uk ship to multiple addresses?

A. You may only ship to one address per order.
If your order contains gifts or items that require shipping to multiple locations, you will need to place separate orders for each address.

Q.Need more help?

A. Please contact us in the following ways:
E-mail: info@pcadaptersdepot.co.uk